post payload truncated if it contains an and symbol #37

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1. heresandyboy commented on Feb 25, 2014

   

   heresandyboy

   on Feb 25, 2014

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   I'll try this when I get home, but does the ampersand need to be encoded, URL encoding would be "%26" or html encoded with "&" without the quotes obviously. I'll do some testing in the next hour and get back to you.
2. heresandyboy commented on Feb 25, 2014

   

   heresandyboy

   on Feb 25, 2014

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   Hmm the coments box changed my html encoded ampersand back to &, so its " & amp ; " without the spaces. But I bet you knew that already.
3. laserfox commented on Feb 25, 2014

   

   laserfox

   on Feb 25, 2014

   Author

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   Not sure if it is related, or similar, but z4r closed a similar issue 3
   months ago here:

   #34

   this was concerning content that contained a semicolon rather than an
   and symbol

   On 25/02/14 18:30, heresandyboy wrote:

   Hmm the coments box changed my html encoded ampersand back to &, so its " & amp ; " without the spaces. But I bet you knew that already.

   ---

   Reply to this email directly or view it on GitHub:
   #37 (comment)
4. heresandyboy commented on Feb 26, 2014

   

   heresandyboy

   on Feb 26, 2014

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   Sorry it took so long to get around to this.
   I tested HTML encoding the ampersand and still experienced truncating in the subject, but not in the body strangely. I discovered that URL Encoding the '&' as %26 resulted in the correct subject being set.
   Like so:

   params = {
   'content': {
   'Queue': 'Test Queue' ,
   'Subject': 'Janet %26 John',
   'Text': 'Hello all.',
   }
   }

   That resulted in a new ticket with 'Janet & John as the subject.
   So its clear the subject payload needs to be URL Encoded, having a look at the issue you mentioned above, this should have been covered by the use of urllib.quote in forms.py
   I had a go at fixing it but not quite there yet, and its bed time, I'll be happy to take a look tomorrow.

   In the mean time, you can do the following to work around the problem:

   params = {
   'content': {
   'Queue': 'Test Queue' ,
   'Subject': urllib.quote('Janet & John'),
   'Text': 'Hello all.',
   }
   }

   Results in a new ticket with 'Janet & John' as the subject and no truncating.
   :)