Feature: RTResponse should be more pythonic #15

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1. z4r commented on Jan 28, 2013

   

   z4r

   on Jan 28, 2013

   Owner

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   Hi Lasse,
   thanks for your interest.
   You do quite right, but my idea was a set of high-level API that should solve the unpythonic.

   The basic idea can be found in tracker.py and entities.py.

   let me know what do you think about it.
3. darkpixel commented on Jun 2, 2015

   

   darkpixel

   on Jun 2, 2015

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   Easy workaround. Use the documented method for creating a ticket along with a quick and dirty regular expression:

   import re
   
   re_ticket_id = re.compile(r'Ticket (?P<ticket_id>\d+) created\.', re.MULTILINE)
   
   resource = RTResource('https://example.com/rt/REST/1.0', 'user', 'pass')
   
   content = {
       'content': {
           'Queue': 'General',
           'Subject': 'My Summary',
           'Text': 'This is my test ticket',
           'Requestors': 'user@example.tld',
       }
   }
   
   response = resource.post(path='ticket/new', payload=content,)
   match = re_ticket_id.search(response.body)
   print 'Ticket ID: %s' % (match.group('ticket_id'))