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No sound on Huawei Matebook 14 (2021) - even on Linux 6.2 #4305
Description
I've had the Huawei Matebook 14 since it came out in 2021 (Intel i7-1165G7, 16Gb RAM, 1Tb SSD). On Ubuntu it has never had sound (though it does in Windows), and I've been tracking the promising SOF progress with the ESSX-8336 and was hopeful it would finally be sorted when 23.04 came out and we finally went past Linux 5.19 to Linux 6.2 (specifically: 6.2.0-20).
But, no sound still!
I've run alsa_info and the link for the details generated is: https://alsa-project.org/db/?f=4135c4ec205259a999d27b5df1cb4d253104d54b
Two years after launch is a long time to wait for support ... please help!
Activity
plbossart commentedon Apr 17, 2023
All efforts on this codec have stalled. I personally stopped trying to help.
Unless you have the skills and ability to figure out how the GPIOs work on this device and what ALSA controls need to be set the odds are really small to get a solution the near future.
AlwynBarry commentedon Apr 18, 2023
So near, but so far ... such a pity because it has gone from no sound card to at least seeing it and not having any errors reported on dmesg. Well done on all you did so far. Just sad it can't be 'pushed over the line' now. But I know it needs time and the hardware available to those doing the work - none of which is possible.
AlwynBarry commentedon Apr 18, 2023
BTW, it's worth updating https://thesofproject.github.io/latest/getting_started/intel_debug/suggestions.html
... At present it points to your GitHub to solve ES8336 problems. But if you're not working on them any more then this SOF page shouldn't point here.
merura commentedon Apr 18, 2023
Try to run this:
With latest upstream kernel, i have 6.2.11 from sources (it works from 6.0 kernel btw)
Looks like alsa-lib config is broken, so speakers and etc is turned off by default.
It will break your microjack sound until you reboot
I added it into sysmted service...
Notice, if you are using pipewire, you have to turn off the also hooks. Or change the script, but i don't know how to fix it.
AlwynBarry commentedon Apr 19, 2023
Thanks @tshipenchko
Sadly a problem in Ubuntu 23.04 Pipewire is the default sound system. [Possibly] As a result we get the error:
amixer: Cannot find the given element from control defaultfor each cset operation.
Investigating in alsa-info --with-amixer I cannot see those names, but there are variants of them. However, when using the variants I get the same error.
Using alsamixer I cannot change the Speaker volume off zero.
Thanks for trying!!
merura commentedon Apr 19, 2023
@AlwynBarry
Try to remove/disable alsa pipewire bridge.
amixer: Cannot find the given element from control defaultbecause amixer tries to communicate with pipewire server. It should directly communicate with alsa subsystem. OR you can change commands to use alsa-devices directly from pipewire(I don't know how to, but it is possible)
Also try to run linux without pipewire idk
Also turn on the pro audio profile
I use NixOS and I also had the same problem. I fixed it by disabling alsa bridge:
AlwynBarry commentedon Apr 19, 2023
@tshipenchko Which file for that setting to disable the alsa bridge? It's not in the format of pipewire.conf and don't recognise which file it may be from. I think it's probably in your configurations.nix file, which I don't have in Ubuntu.
Re. pro audio profile, I've checked but don't have the option to turn on the pro audio profile within pavucontrol.
Again, thanks for seeking to help!
merura commentedon Apr 19, 2023
@AlwynBarry Yes. It's configuration.nix file, which is specific for my linux distro.
You should find out how to disable alsa bridge in Ubuntu. It looks like you should remove some config files of alsa OR a special package like pipewire-alsa. Please, create backups of your configs anyway
Also, it is really strange that you don't have pro audio profile at all. Do you see Dummy Audio in pavucontrol or normal audio device like: Tiger Lake-LP Smart Sound Technology. IDK :c
I hope you will fix your problem. Also, you can try NixOS as it has fully reproducible configuration (p.s. I also use the latest kernel from sources, as SOF patches are merged into it)
aplitvinov commentedon Apr 21, 2023
Huawei matebook 14 2021 amd 5500U - also sound is not available.
I've tried to used custom kernel with patch for es8336 sound device (https://github.com/codepayne/linux-sound-huawei), but it's don't solve this problem.... (
System Information
lspci
aplitvinov commentedon Apr 21, 2023
dmesg
AlwynBarry commentedon Apr 21, 2023
@tshipenchko Thanks for your help. I can't try NixOS because my laptop is for 'normal use' rather than development or trialing distros - although you can roll back NixOS it's not the kind of stability I need. I tried NixOS on VM, and may put a live USB install to see if I can get sound working there!
Re. other issues - Tiger Lake identified in the sound (output) ... still no Mic identified. Better than it was ... until 5.19 I only had Dummy Output. I agree - it makes no sense why a pro profile shouldn't be offered!
AlwynBarry commentedon Apr 21, 2023
@tshipenchko PS ... I have tried all Quirk variations ... no joy, apart from using Bit 4 (of 8) 'SOF_ES8336_SPEAKERS_EN_GPIO1_QUIRK' always returns it to Dummy Output, and Bit 7 (of 8) does invert from the main speaker to the headphone, though still no sound even on the headphones.
merura commentedon Apr 21, 2023
@AlwynBarry where did read about 'SOF_ES8336_SPEAKERS_EN_GPIO1_QUIRK'?
I have sound and mic but with a lot of issues...
Btw, I think topologies and alsa-conf is wrong, so mic is determining with problem. In default profiles, I don't have mic or it doesn't works. In pro audio I have 2 micros (left and right ones) and they are working okay, but separated..
So.. Just good luck 🍀
If you have opportunity to change laptop, I think you should do it. Huawei doesn't support Linux at normal level. I also heard that they intentionally don't use standard ways to connect audio card and etc.
I don't have opportunity to change laptop and I'm so sad.
AlwynBarry commentedon Apr 21, 2023
@tshipenchko The article on Quirks is at the end of:
https://thesofproject.github.io/latest/getting_started/intel_debug/suggestions.htmlI'm not sure that it's all that useful though!
Re. laptop - yeah, but it's an amazing laptop for the price. I can still 'regress' to Windows to do sound-related things (Zoom, Video edits, etc) and can listen and record on Linux via Bluetooth (albeit with slight a sound delay - not useful for Video edits!). Just a pity so many with the es8336 have to struggle. But I know it's not the Linux community's fault - drivers should have been made available by the manufacturers, whether laptop integrators or the sound chip manufacturer.
german-rios-gonzalez commentedon Jul 6, 2023
I have the model klvd-wdh9 and use Fedora, no sound and not luck searching for a solution, if you find some day, even years later, a workaround please don't forget to posted here
german-rios-gonzalez commentedon Dec 18, 2023
There are sound now in Fedora 39 + Kernel 6.6 but is far from perfect, when you connect a 3.5 jack earphones it is still sound with the speakers, the sound from the speakers is so weak that you barely heard it and there is no HDMI/Display port out sound.
merura commentedon Dec 19, 2023
@german-rios-gonzalez same on nixos 23.11
When plug 3.5 jack, there is still sound from the speaker
It could be because in d14 soundcard uses 2nd GPIO for headphone
Some quirks may fix it, but not sure. I tried quirks from d15 model, but didn't work properly. Maybe the driver needs modifications.
But my speaker sound is about to be okay. Also if I turn on the Pro Audio mode, I could get higher volume using amixer commands
Didn't checked HDMI/Display port sound (edit: work good)
Also internal mic works nice after merge of changes to alsa-ucm config's upstream
merura commentedon Dec 31, 2024
Hi folks!
TL;DR;
Try this to fix sound:
After upgrading my NixOS to 24.11, my workaround for sound stopped working.
The issue arises because I use PipeWire, and the option to disable ALSA bypass over PipeWire was removed in NixOS. Consequently, the initial script could no longer access the actual hardware sound card:
To resolve this, I added the
-D hw:0parameter, and my workaround is now functional again:About my device:
ujfalusi commentedon Mar 4, 2025
@AlwynBarry, based on the conversation this issue is now resolved?
merura commentedon Mar 4, 2025
Only partly. Currently, I cannot use the headphones.
When I connect my headphones over the 3.5mm jack, the sound plays from the left headphones' speaker and the right laptop's speaker
I think there might be some problem with managing the switcher on soundcard
ujfalusi commentedon Mar 4, 2025
@tshipenchko, can you control and correct the audio routing via
alsamixer -c0? If so then this looks like UCM issue.If not than it is a routing issue within the codec (the audio is routed to wrong pins).
I'm not that familiar with the ES8336, but it looks to be quite widespread source of issues. I'll try to look at the code and see if I can find some way to debug and fix it.
merura commentedon Mar 4, 2025
I don't know so much about audio routing, but I will try. At least, I can configure the sound card with alsamixer. Thanks for your efforts!
AlwynBarry commentedon Mar 4, 2025