Official RingCentral SDK for Ruby

RingCentral Developers is a cloud communications platform which can be accessed via more than 70 APIs. The platform's main capabilities include technologies that enable: Voice, SMS/MMS, Fax, Glip Team Messaging, Data and Configurations.

Additional resources

• RingCentral API Reference - an interactive reference for the RingCentral API that allows developers to make API calls with no code.
• Document - an interactive reference for the SDK code documentation.

Getting help and support

If you are having difficulty using this SDK, or working with the RingCentral API, please visit our developer community forums for help and to get quick answers to your questions. If you wish to contact the RingCentral Developer Support team directly, please submit a help ticket from our developer website.

Official VS. Community maintained SDKs

This is the official RingCentral SDK for the Ruby programming language. While there are other Ruby SDKs for RingCentral, those are maintained by the community. We’re including this clarification to help avoid confusion, as some SDKs have similar names. That said, we truly appreciate and welcome community contributions and alternative SDKs.

Installation

Version 2.0.0 requires Ruby 3.3 or newer. Upgrade Ruby before updating from 1.x if needed. Local development uses Ruby 4.0; CI validates Ruby 3.3, 3.4 and 4.0. The existing public SDK interfaces are preserved. See release notes.

gem install ringcentral-sdk

If for some reason eventmachine failed to install, please check this.

Please note that, there is a gem with a similar name "ringcentral_sdk" which is not maintained by us. Please make sure that you install the correct gem.

Name collision with ringcentral gem

The ringcentral gem is using RingCentral's legacy API which was End-of-Lifed in 2018. Everyone is recommended to move to the REST API.

If you have both the ringcentral and ringcentral-sdk gems installed, you will run into a collision error when attempting to initialize the ringcentral-sdk RingCentral SDK.

The solution is gem uninstall ringcentral

Documentation

https://developer.ringcentral.com/api-docs/latest/index.html

Usage

require 'ringcentral'

rc = RingCentral.new('clientID', 'clientSecret', 'serverURL')
rc.authorize(jwt: 'jwt-token')

# get
r = rc.get('/restapi/v1.0/account/~/extension/~')
expect(r).not_to be_nil
expect('101').to eq(r.body['extensionNumber'])

Samples

For more code samples, please refer to the test cases in spec folder.

How to specify query parameters

for get & delete

rc.get('/restapi/v1.0/account/~/extension', { hello: 'world' })

for post, put & patch

rc.post('/restapi/v1.0/account/~/extension/~/sms', payload: body, params: { hello: 'world' })

multi-value query parameter

rc.get('/restapi/v1.0/account/~/extension', { hello: ['world1', 'world2'] })

Above will be translated to /restapi/v1.0/account/~/extension?hello=world1&hello=world2.

Token Refresh

Access token expires. You need to call rc.refresh() before it expires. If you want the SDK to do auto refresh please rc.auto_refresh = true before authorization.

Load pre-existing token

Let's say you already have a token. Then you can load it like this: rc.token = your_token_object. The benefit of loading a preexisting token is you don't need to go through any authorization flow.

If what you have is a JSON string instead of a Ruby object, you need to convert it first: JSON.parse(your_token_string).

If you only have a string for the access token instead of for the whole object, you can set it like this:

rc.token = { access_token: 'the token string' }

Send SMS

r = rc.post('/restapi/v1.0/account/~/extension/~/sms', payload: {
    to: [{phoneNumber: ENV['RINGCENTRAL_RECEIVER']}],
    from: {phoneNumber: ENV['RINGCENTRAL_SENDER']},
    text: 'Hello world'
})

Send fax

rc.post('/restapi/v1.0/account/~/extension/~/fax',
payload: { to: [{ phoneNumber: ENV['RINGCENTRAL_RECEIVER'] }] },
    files: [
        ['spec/test.txt', 'text/plain'],
        ['spec/test.png', 'image/png']
    ]
)

Send MMS

r = rc.post('/restapi/v1.0/account/~/extension/~/sms',
    payload: {
        to: [{ phoneNumber: ENV['RINGCENTRAL_RECEIVER'] }],
        from: { phoneNumber: ENV['RINGCENTRAL_SENDER'] },
        text: 'hello world'
    },
    files: [
        ['spec/test.png', 'image/png']
    ]
)

Upload and apply a voicemail greeting

After authorization, use the existing multipart upload interface:

rc.post('/restapi/v1.0/account/~/extension/~/greeting',
    params: { apply: true },
    payload: { type: 'Voicemail', stateId: 'work-hours' },
    files: [['spec/test.wav', 'audio/wav']]
)

This replaces the extension's work-hours voicemail greeting. Use apply: false to upload without assigning it. The retained checkout fixture spec/test.wav says "hello world"; fixtures are not included in the installed gem. This example uses an existing SDK capability, with no new multipart API.

Subscriptions

WebSocket Subscriptions

events = [
  '/restapi/v1.0/account/~/extension/~/message-store',
]
subscription = WS.new(rc, events, lambda { |message|
  puts message
})
subscription.subscribe()

How to keep a subscription running 24 * 7?

There are two main cases that a subscription will be terminated:

• Absolute time out. The maximum time for a subscription to run is 24 hours. After that, the websocket connection will be closed by the server.
• Network issue. It could be your local network issue or the server's network issue. In either case, your websocket connection will be closed

In order to keep a subscription running 24 * 7, you need to re-subscribe when the connection is closed.

subscription.on_ws_closed = lambda { |event|
  # make sure that there is no network issue and re-subscribe
  subscription.subscribe()
}

How to test

Use Ruby 3.3, 3.4 or 4.0 (the supported CI matrix). Install dependencies with bundle install, then copy .env.sample to .env and fill in every value:

• RINGCENTRAL_SERVER_URL: API server (production by default in the sample).
• RINGCENTRAL_CLIENT_ID and RINGCENTRAL_CLIENT_SECRET: application credentials.
• RINGCENTRAL_JWT_TOKEN: JWT for the test extension.
• RINGCENTRAL_SENDER: the test extension's SMS/MMS-capable phone number.
• RINGCENTRAL_RECEIVER: a phone number that can receive the test SMS/MMS and fax.

Keep real credentials and phone numbers in the ignored .env file. Values in that file override inherited environment variables. RSpec automatically loads spec/spec_helper.rb through .rspec; the helper starts coverage before loading the SDK and loads dotenv for every spec.

Run the complete suite from the repository root:

bundle exec rspec

The default suite makes live API calls: it sends fax, MMS and pager messages, changes message read/deletion state, uploads and applies a voicemail greeting, and opens WebSocket subscriptions. Use a dedicated test account and agreed recipient. Run suites sharing the account, recipient or greeting sequentially. The greeting example uses the SDK's existing multipart upload functionality. WebSocket examples wait for a new active subscription before sending, allow up to 30 seconds for each notification, and observe revoked subscriptions for 30 seconds. Cleanup runs even when an assertion fails.

Select a single file or example by line number with the same shared setup:

bundle exec rspec spec/ringcentral_spec.rb
bundle exec rspec spec/ringcentral_spec.rb:15

Coverage is written to coverage/index.html for both full and selected runs. A selected run measures only the SDK code exercised by those examples.

Continuous integration

Normal push/PR CI and release-tag validation run the complete live suite on Ruby 3.3, 3.4 and 4.0. Matrix entries run sequentially against the shared account, recipient and greeting. This limit applies within each workflow run: maintainers must also avoid overlapping test workflows, release workflows and local suites using the same account. Wait for the active run to finish before starting another. Coverage artifacts are named by Ruby version; missing coverage fails the job. Release publication runs once, only after every release-matrix entry succeeds.

Both workflows use the prod environment and require all six RINGCENTRAL_* variables listed above as secrets. Before tests run, missing values fail the job with variable names only. Maintainers must configure secrets and environment access/approval rules for trusted code; never approve untrusted PR code for access to the test account. Ordinary pull_request events are retained: fork PRs cannot receive the repository's secrets, so their full-suite CI will fail clearly until trusted changes can be validated in an authorized context. No privileged PR trigger runs untrusted code with credentials.

Dependabot does not receive ordinary Actions secrets. Maintainers must provision separately supported Dependabot secrets and check the prod environment's access rules if trusted Dependabot runs are to execute the full suite. If the event or environment cannot supply credentials, CI fails rather than skipping live tests. Environment protections remain in force; no secret values belong in PRs or logs.

License

MIT