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[GLPI11] a Form using a field based on Users cannot submit ticket : MySQL query error: Incorrect integer value: 'Array' #1210

Description

@fledorze

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

GLPI Version

11.0.7

Plugin version

1.24.0

Bug description

I have a form with a question based on additional field whith Users as type (multiple dropdown : no)
When I try to submit form, I get : Failed to submit form, please contact your administrator.
See log below .
I try use a field with Computers as type : same result.
Does it means that Form always send an array but fields wait for single ID ?

Relevant log output

[2026-06-09 06:22:27] glpi.ERROR: *** An error occured during the form Business Card request submission: MySQL query error: Incorrect integer value: 'Array' for column glpi.glpi_plugin_fields_tickettickets.users_id_recipientuserfield at row 1 (1366) in SQL query "INSERT INTO glpi_plugin_fields_tickettickets (plugin_fields_containers_id, users_id_recipientuserfield, itemtype, items_id, entities_id) VALUES ('4', 'Array', 'Ticket', '438062', '20')".

Page URL

No response

Steps To reproduce

Just submit form

Your GLPI setup information

accounts Name: Accounts Version: 3.2.1 State: Enabled Install Method: Marketplace
fields Name: Additional Fields Version: 1.24.0 State: Enabled Install Method: Marketplace
advancedforms Name: Advanced Forms Version: 1.1.1 State: Enabled Install Method: Marketplace
behaviors Name: Behaviours Version: 3.0.7 State: Enabled Install Method: Marketplace
connections Name: Connections Version: 11.0.5 State: Enabled Install Method: Marketplace
datainjection Name: Data injection Version: 2.15.6 State: Enabled Install Method: Marketplace
gantt Name: gantt Version: 1.3.3 State: Enabled Install Method: Marketplace
glpiinventory Name: GLPI Inventory Version: 1.6.7 State: Enabled Install Method: Marketplace
geninventorynumber Name: Inventory number generation Version: 2.10.0 State: Enabled Install Method: Marketplace
addressing Name: IP Addressing Version: 3.2.3 State: Enabled Install Method: Marketplace
oauthimap Name: Oauth IMAP Version: 1.5.1 State: Enabled Install Method: Marketplace
pdf Name: Print to pdf Version: 4.1.2 State: Enabled Install Method: Marketplace
singlesignon Name: Single Sign-on Version: 2.0.1 State: Enabled Install Method: Manual
vip Name: VIP Version: 1.9.4 State: Enabled Install Method: Marketplace
screenshot Name: Screenshot Version: 2.0.2 State: Error / to clean Install Method: Manual
formcreator Name: Form Creator Version: 2.13.10 State: Error / to clean Install Method: Manual
genericobject Name: Objects management Version: 2.14.14 State: Error / to clean Install Method: Manual
tag Name: Tag Management Version: 2.14.3 State: Installed / not activated Install Method: Marketplace
archimap Name: Diagrams Version: 3.3.14 State: To update

Anything else?

No response

Activity

  1. stonebuzz commented on Jun 9, 2026

    @stonebuzz
    Contributor

    Maybe this

    #1202

    should fix your issue

  2. fledorze commented on Jun 11, 2026

    @fledorze
    Author

    Thx for the answer but not better and same log.

  3. github-actions commented on Jun 27, 2026

    @github-actions

    There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

    If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
    If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

    You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

  4. fledorze commented on Jul 12, 2026

    @fledorze
    Author

    The issue is still present.

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