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logreader shows spinning icon forever #50
Description
Steps to reproduce
- Goto Admin page
- Click on Logging
Expected behaviour
Log entries should be displayed
Actual behaviour
Nothing is shown, except the spinning icon
Server configuration
Operating system: Linux
Web server: Apache 2.4.25
Database: MySQL 5.6.25
PHP version: 7.1.4
Nextcloud version: 11.0.3.2
Where did you install Nextcloud from: updated from 11.0.2 to 11.0.3 with updater.phar, then occ upgrade
List of activated apps:
Enabled:
- activity: 2.4.1
- activitylog: 0.0.1
- admin_audit: 1.1.0
- announcementcenter: 3.0.0
- apporder: 0.3.3
- bookmarks: 0.9.1
- calendar: 1.5.2
- comments: 1.1.0
- contacts: 1.5.3
- dav: 1.1.1
- direct_menu: 0.10.1
- external: 1.2
- federatedfilesharing: 1.1.1
- federation: 1.1.1
- files: 1.6.1
- files_external: 1.1.2
- files_markdown: 1.0.1
- files_pdfviewer: 1.0.1
- files_sharing: 1.1.1
- files_texteditor: 2.2
- files_trashbin: 1.1.0
- files_versions: 1.4.0
- files_videoplayer: 1.0.0
- firstrunwizard: 2.0
- gallery: 16.0.0
- logreader: 2.0.0
- lookup_server_connector: 1.0.0
- nextcloud_announcements: 1.0
- notes: 2.2.0
- notifications: 1.0.1
- password_policy: 1.1.0
- provisioning_api: 1.1.0
- serverinfo: 1.1.1
- sharebymail: 1.0.1
- systemtags: 1.1.3
- tasks: 0.9.5
- templateeditor: 0.2
- theming: 1.1.1
- twofactor_backupcodes: 1.0.0
- updatenotification: 1.1.1
- user_external: 0.4
- workflowengine: 1.1.1
Disabled:
- encryption
- files_accesscontrol
- files_automatedtagging
- files_retention
- survey_client
- user_ldap
- user_saml
Nextcloud configuration:
{
"system": {
"instanceid": "oc2352d53521",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "\/data\/nextcloud\/data",
"dbtype": "mysql",
"version": "11.0.3.2",
"installed": true,
"forcessl": true,
"loglevel": 2,
"maintenance": false,
"trusted_domains": [
"cloud.evermeet.cx"
],
"share_folder": "\/Shared",
"dbname": "nextcloud",
"dbhost": "localhost",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logdateformat": "Y-m-d H:i:s O",
"logtimezone": "Europe\/Vienna",
"secret": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "php",
"mail_from_address": "evercloud",
"mail_domain": "evermeet.cx",
"mail_smtpsecure": "tls",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "\/data\/redis\/redis.sock",
"port": 0,
"timeout": 0
},
"appstore.experimental.enabled": true,
"trashbin_retention_obligation": "auto",
"updater.release.channel": "stable",
"htaccess.RewriteBase": "\/",
"overwrite.cli.url": "https:\/\/cloud.evermeet.cx",
"auth.bruteforce.protection.enabled": false
}
}
Client configuration
Browser: Firefox 53.0, Chrome 58.0.3029.81
Operating system: macOS 10.11.6
Logs
Nextcloud log (data/owncloud.log)
{"reqId":"vQdB5WyWYdE\/7DwAnyZY","remoteAddr":"x.x.x.x","app":"index","message":"Exception: {\"Exception\":\"Error\",\"Message\":\"Call to a member function format() on boolean\",\"Code\":0,\"Trace\":\"#0 \\\/data\\\/projects\\\/nextcloud\\\/apps\\\/logreader\\\/lib\\\/Controller\\\/LogController.php(133): OCA\\\\LogReader\\\\Log\\\\LogIterator->current()\\n#1 \\\/data\\\/projects\\\/nextcloud\\\/apps\\\/logreader\\\/lib\\\/Controller\\\/LogController.php(73): OCA\\\\LogReader\\\\Controller\\\\LogController->responseFromIterator(Object(OCA\\\\LogReader\\\\Log\\\\LogIterator), 50, 0)\\n#2 [internal function]: OCA\\\\LogReader\\\\Controller\\\\LogController->get(50, 0)\\n#3 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(160): call_user_func_array(Array, Array)\\n#4 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(90): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\LogReader\\\\Controller\\\\LogController), 'get')\\n#5 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(114): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\LogReader\\\\Controller\\\\LogController), 'get')\\n#6 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OCA\\\\\\\\LogReader\\\\\\\\C...', 'get', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#7 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#8 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/private\\\/Route\\\/Router.php(299): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#9 \\\/data\\\/projects\\\/nextcloud\\\/lib\\\/base.php(1010): OC\\\\Route\\\\Router->match('\\\/apps\\\/logreader...')\\n#10 \\\/data\\\/projects\\\/nextcloud\\\/index.php(40): OC::handleRequest()\\n#11 {main}\",\"File\":\"\\\/data\\\/projects\\\/nextcloud\\\/apps\\\/logreader\\\/lib\\\/Log\\\/LogIterator.php\",\"Line\":75}","level":3,"time":"2017-04-26 04:20:52 +0200","method":"GET","url":"\/apps\/logreader\/get?offset=0&count=50","user":"x","version":"11.0.3.2"}
Browser log
javascript console log
JQMIGRATE: Migrate is installed, version 1.4.0 jquery-migrate.min.js:2:542
Unhandled rejection (<{"readyState":4,"responseText":"<!DOCT...>, no stack trace) main.js:30:1190
Activity
tessus commentedon Apr 27, 2017
Is this issue tracker being used or shall I open an issue with nextcloud/server?
MorrisJobke commentedon Apr 29, 2017
@icewind1991
ariselseng commentedon Apr 29, 2017
This happens to my install too. 11.0.3.
qswroot commentedon May 3, 2017
As workaround I installed the logreader version from NC package 11.0.2 - this seems to work with NC 11.0.3.
tessus commentedon May 3, 2017
@qswroot I had a few problems with that version too, e.g. the scroll problem...
anyway, what I don't understand is why this version has been released with nc 11.0.3, yet only shows a blank page. I mean, this must have been a red flag in QA.
evilstiefel commentedon May 3, 2017
I presume that's because it doesn't always cause an issue. I've updated another instance of NC to 11.0.3 and the logreader works just fine (both show up as version 2.0.0 in the "apps" section).
Still, I'm facing the exact same issue on another installation.
tessus commentedon May 3, 2017
now that's even weirder.
qswroot commentedon May 4, 2017
I now realized I also have the scroll problem now with the logreader from NC 11.0.2: when I scroll down the page will be reloaded, so I am not able to view older log entries.
As a result I will keep NC 10 on our production system. And I just saw on the NC webpage that this version is now marked as EOL :-(
evilstiefel commentedon May 4, 2017
After some investigation, the issue seems to stem from entries in the nextcloud.log file which have "invalid" timestamps associated for entries.
The format-function then failes and the error is not handled. I remember in previous versions of Nextcloud (namely 11.0.2) the logreader app would show an "invalid date" string in the time column of the logreader.
Short-term "fix": clean the {owncloud,nextcloud}.log and it should work again.
qswroot commentedon May 4, 2017
By the way, all log entries are shown as 2 hours ahead, although all entries in the logfile itself have the correct value.
evilstiefel commentedon May 4, 2017
Unfortunately, the problem will reappear when a new log-entry is created.
{"reqId":"p\/7+24mBbBY3\/ZcUiR86","remoteAddr":"172.20.0.1","app":"core","message":"Login failed: 'steffen' (Remote IP: '172.20.0.1')","level":2,"time":"2017-05-04 16:49:17","method":"POST","url":"\/login","user":"--","version":"11.0.3.2"}Was the only entry in the logfile and caused the same problem:
{"reqId":"HQdjg5SGdxA3\/1151NDz","remoteAddr":"172.20.0.1","app":"index","message":"Exception: {\"Exception\":\"Error\",\"Message\":\"Call to a member function format() on boolean\",\"Code\":0,\"Trace\":\"[*snipped*]"}mightyBroccoli commentedon May 9, 2017
I get the same error and my Chrome just got me this message in the dev console
MorrisJobke commentedon May 19, 2017
Fix is in #53