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I have just signed up with azure and created the computer vision service with west europe as end point and used the subscription key provided but i received the folowing error:
{"error": {"code": "401", "message": "Access denied due to invalid subscription key or wrong API endpoint. Make sure to provide a valid key for an active subscription and use a correct regional API endpoint for your resource."}}
Go to the Azure Portal → your Computer Vision resource → Keys and Endpoint.
Copy the exact endpoint shown there (it will look like https://.cognitiveservices.azure.com/).
Verify your subscription key
Use the key listed under Keys and Endpoint.
Make sure you’re not mixing up keys from different resources.
Update your code
Replace both the endpoint and key in your code with the ones from the portal.
❌ Using <region>.cognitiveservices.azure.com instead of <region>.api.cognitive.microsoft.com
❌ Missing the /vision/v3.2/ path in the endpoint
❌ Copy-pasting keys with extra whitespace
❌ Using expired or regenerated keys
If still failing:
Check if your Azure subscription is active
Verify the resource hasn't been deleted or moved
Confirm you're not hitting rate limits (free tier: 20 calls/min)
Try regenerating your key in Azure Portal
Resolution Status:
The error code 401 is resolved by following the steps provided above. The issue was due to:
Incorrect endpoint format or region mismatch
Invalid or expired subscription key
Samir1913 If the issue is resolved, please close this issue. For anyone else facing this problem, the solution steps above should fix the authentication error.
Note: This is a common setup issue, not a bug in the repository code.
Activity
Hassan9255 commentedon Jul 29, 2025
can i contribute
saiyoji commentedon Jul 29, 2025
zjrsss commentedon Jul 29, 2025
ABHISHEKABHI52 commentedon Dec 19, 2025
Steps to Fix
Example (Python):
endpoint = "https://.cognitiveservices.azure.com/"
subscription_key = ""
saiyoji commentedon Dec 19, 2025
zjrsss commentedon Dec 19, 2025
ABHISHEKABHI52 commentedon Jan 28, 2026
Additional Troubleshooting & Resolution
Quick Verification Steps:
Common mistakes to avoid:
<region>.cognitiveservices.azure.cominstead of<region>.api.cognitive.microsoft.com/vision/v3.2/path in the endpointIf still failing:
Resolution Status:
The error code 401 is resolved by following the steps provided above. The issue was due to:
Samir1913 If the issue is resolved, please close this issue. For anyone else facing this problem, the solution steps above should fix the authentication error.
Note: This is a common setup issue, not a bug in the repository code.