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Zooming out on Canvas Element(s) causes Cropping in Replays #15317
The zooming in the example replay and the user view recordings match up. The issue does not seem to be with the zooming but with the canvas taking up less room than it should. In the recording, the canvas takes up the full screen, but in the replay, the canvas takes up ~66% of the screen. This is because the source image is 2534 x 1172 while the canvas is 3801 x 1758. I need to further investigate to see why the image dimensions don't match the canvas dimensions
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getsantry commentedon Jan 17, 2025
Assigning to @getsentry/support for routing ⏲️
getsantry commentedon Jan 21, 2025
Routing to @getsentry/product-owners-replays for triage ⏲️
billyvg commentedon Jan 21, 2025
can you take a look at this @c298lee?
c298lee commentedon Jan 22, 2025
The zooming in the example replay and the user view recordings match up. The issue does not seem to be with the zooming but with the canvas taking up less room than it should. In the recording, the canvas takes up the full screen, but in the replay, the canvas takes up ~66% of the screen. This is because the source image is 2534 x 1172 while the canvas is 3801 x 1758. I need to further investigate to see why the image dimensions don't match the canvas dimensions
c298lee commentedon Jan 28, 2025
@ReneGreen27 Could you ask the customer to provide a link to their project that I could debug with?
ReneGreen27 commentedon Jan 28, 2025
@c298lee there is an example link provided in the internal ticket 142417 as shared above, I will also PM this to you :)
optical commentedon Jan 31, 2025
Hi @c298lee, just a heads up that I'm the customer who lodged this ticket via support. If you need anything or have any questions, let me know.
c298lee commentedon Feb 4, 2025
I'm currently looking into this!
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