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Account: Change of E-Mail Address https://www.powershellgallery.com #233

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Description

Prerequisites

  • Write a descriptive title.
  • Make sure you are able to repro it on the latest version
  • Search the existing issues.

Steps to reproduce

Seems to be a duplicate, but it don't get fixed so i address this topic solely again

Case 1)

  1. Login to powershell https://www.powershellgallery.com
  2. Go to account settings
  3. Change E-Mail
  4. Enter the new E-Mail

Case 2)

  1. Login to powershell https://www.powershellgallery.com
  2. Go to Contact Us
  3. Fill out Subject Line and Message for support
  4. Check Send me a copy

Expected behavior

Case 1)
Receiving a E-Mail in case 1 at my new account

Case 2)
Receiving a E-Mail in case 2 at my current account

Actual behavior

I don't receive any E-Mail (resend serveral times, waited around 24 hours)

Error details

none

Environment data

https://www.powershellgallery.com
https://www.powershellgallery.com/policies/Contact

Version

Website

Visuals

No response

Activity

  1. changed the title [-]Account: Change of E-Mail Address [/-] [+]Account: Change of E-Mail Address https://www.powershellgallery.com[/+] on Aug 19, 2022
  2. Sylfwood commented on Aug 25, 2022

    @Sylfwood

    Same problem here! Still waiting for support.

    Probably related to this issue.

  3. anamnavi commented on Sep 15, 2022

    @anamnavi
    Member

    Hi Carsten Riedel (@carsten-riedel) and Raphaël Larivière (@Sylfwood), our apologies for the inconvenience. Unfortunately this is due to an email relay issue we're working to resolve. In the meantime, if you could email us at PSGallerySupport@microsoft.com with the issue you're facing and need an email change for we'd be happy to resolve it. Thanks!

  4. Sylfwood commented on Nov 1, 2022

    @Sylfwood

    Hi Anam Navied (@anamnavi), I tried to reach you at PSGallerySupport@microsoft.com in September, but I didn't get any response from you. Is this normal?

  5. Sylfwood commented on Nov 1, 2022

    @Sylfwood

    I also tried to email you at psgallery@microsoft.com as suggest in this thread. But I received a message back from postmaster@microsoft.com mentioning this error :
    Your message wasn't delivered because the recipient's email provider rejected it.

  6. anamnavi commented on Nov 7, 2022

    @anamnavi
    Member

    Raphaël Larivière (@Sylfwood) sorry for this happening, I think I unfortunately missed it. Can you email it again to psgallerysupport@microsoft.com, and I'll be on the lookout so I can resolve it this week.

  7. Sylfwood commented on Nov 8, 2022

    @Sylfwood

    Raphaël Larivière (@Sylfwood) sorry for this happening, I think I unfortunately missed it. Can you email it again to psgallerysupport@microsoft.com, and I'll be on the lookout so I can resolve it this week.

    I have sent you a new email

  8. anamnavi commented on Nov 21, 2022

    @anamnavi
    Member

    Closing this as it was resolved via email. Feel free to reach out if there are any other issues, thanks!

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