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Trying to add a custom start menu icon doesn't work. #2364
Description
Describe the bug
When I try to open the file explorer in the settings to add a custom icon for my start menu, it does nothing.
Area of issue
Taskbar
To reproduce
- Go to Open-Shell Menu Settings
- Select Custom for Replacing the Start button
- Click on Pick image...
- Nothing happens
Expected behavior
Windows Explorer is supposed to open to let me select my custom icon.
Open-Shell version
4.4.196
Windows version
Windows 11 24H2 (build 26100.7171)
Additional context
No response
Activity
Im-Baked commentedon Dec 3, 2025
Same happens with mine. Also when trying to backup, then clicking on Save to XML File... nothing happens at all and can't back everything up
gamdanstack commentedon Dec 8, 2025
You may use this workaround for now until the bug is fixed: You may successfully launch the dialog windows after opening the item opening dialogs BY HOVERING THE MOUSE OVER THE START MENU.
Deadfalt999 commentedon Dec 9, 2025
Afraid that "workaround" only open a broken window of the file explorer. Can't even select where the icon is.
gamdanstack commentedon Dec 9, 2025
From my experience so far, "the Hover" had to be repeated as quickly as possible at every selection (such as when choosing a new folder in a dialog)...
tobble commentedon Jan 14, 2026
The workaround worked for me to open the file explore but like @Deadfalt999 I couldn't navigate to the folder containing the icon. I was able to select the icon by typing out the path and filename longhand.
(I now have the issue that the new button doesn't scale as desired between laptop screen and attached 4K 43" monitor. Laptop has 4K resolution screen with 250% scaling. Second monitor has same resolution but only 100% scaling needed because of its size.)
Andreas8892 commentedon Feb 4, 2026
I had the same problem. After installing the Explorer Patcher, the dialog box suddenly worked.
https://github.com/valinet/ExplorerPatcher/releases
Fix open/save file dialog getting stuck after Windows 11 update
Fix open/save file dialog getting stuck after Windows 11 update (Open…