OpenShell Backup

Describe the bug

Since Windows 11 24h2 August update openshell will no longer backup.
When you choose save to xml openshell stalls for a minute sometimes longer.
Then File explore type window opens and all the icons or blank.
My last successful back was on August 6th.
I support a large group of computers and they are all experiencing the same issue.

Area of issue

Installation/Other

To reproduce

Right click on openshell taskbar icon
left click on settings
Select Backup
Select Save to xml file

Expected behavior

able to backup

Open-Shell version

4.4.196

Windows version

Windows 11 24h2 26120.5770

Additional context

No response

I can replicate the issue on 25H2 as well.

It seems there is a problem with any file picker dialog (GetSaveFileName / GetOpenFileName) displayed from Open-Shell settings :(

Looks like the message loop for those dialogs is somehow stuck. But messages seem to get handled at some points, for example when I press Start button, the dialog shows up but then gets stuck again.

Classic Explorer backup works fine

Classic Explorer backup works fine

That is most likely because Classic Explorer settings are separate application.
Open-Shell Start menu settings dialog is invoked from Explorer process directly.

Also I have noted that you are on some Insider build (26120).
I was unable to replicate the issue on official 24H2.

So it may be something that MS will fix in some update (hopefully).

Yes I'm on insider build in Beta program. I run this almost all the time.
I support 100's of computers for clients and they are not on beta, everyone on windows 11 24H2 with Aug 2025 updates installed have the same issue as i reported.

I was unable to replicate the issue on official 24H2.

That's because last official update for 24H2 is 26100.4946.

26100.5074 that most likely introduces the issue is still in preview (it is installed only if user has Get latest updates as soon as they are available enabled).

Correct I verified your version n build, I had 1 client that did not update yet.
Its work okay, but now you are aware moving forward it will fail..

I was unable to replicate the issue on official 24H2.

That's because last official update for 24H2 is 26100.4946.

26100.5074 that most likely introduces the issue is still in preview (it is installed only if user has Get latest updates as soon as they are available enabled).

I should disable that setting then. I wasn't aware it updates with Previews, I thought it was just update ASAP when a new update releases. Stupid M$.

It seems there is a problem with any file picker dialog (GetSaveFileName / GetOpenFileName) displayed from Open-Shell settings :(

Looks like the message loop for those dialogs is somehow stuck. But messages seem to get handled at some points, for example when I press Start button, the dialog shows up but then gets stuck again.

I'm experiencing the exact same problem. I'm not on any preview version of Windows.

I'm experiencing the exact same problem. I'm not on any preview version of Windows.

Yup, that's because MS already released the problematic update to everyone.

I'm experiencing the exact same problem. I'm not on any preview version of Windows.

Yup, that's because MS already released the problematic update to everyone.

Always breaking stuff aren't they...

Prior to 25H2 the issue changed where explorer no longer crashes but backup still fails.
Looks like with 25H2 the backup still does not work..
Several other bugs seem to be fixed in Windows 25H2 outside of Open-Shell.
Hope they will fix this bug as well.
Current Version: Windows 11 Pro 25H2 26200.6690

Prior to 25H2 the issue changed where explorer no longer crashes but backup still fails. Looks like with 25H2 the backup still does not work.. Several other bugs seem to be fixed in Windows 25H2 outside of Open-Shell. Hope they will fix this bug as well. Current Version: Windows 11 Pro 25H2 26200.6690

I'd like to note that the dialog boxes no longer open until you actually click the Start button and that allows the box to open and with every navigational click you need to click the Start button again to update the dialog.

I have the same issue on 25H2 with backup dialog, same with "Pick image" for Start Icon and most annoying, if you move a program folder into another folder, that already contains that same program folder, the Windows overwrite dialog (file copy dialog) also gets stuck. I was so happy with 23H2, 24H2+ are no good.

Every time it stops working, move the mouse to the start button and it will start working again!

Wow!! This was a very easy workaround!
Thank you..

Every time it stops working, move the mouse to the start button and it will start working again!

You deserve a gold star for the workaround! Hopefully the core issue will get fixed soon.

Settings backup /restore doesnt work at all since update to 25H2 26200.7171

#2343
#2321

The only work around is to hover over the start icon in the task bar when it hangs seems to free it. There's multi threads reporting this same issue, everyone's getting in an uproar now. I think the dev cooked himself went all 6,7, I dunno he's been MIA for while.

You can use command line to backup/restore configuration as described in #2351 (comment).

Why not fix it? OpenShell is beginning to resemble abandonware.

2365 resolution also fixes this issue

Why not fix it? OpenShell is beginning to resemble abandonware.

So true.

Open-Shell Backup solution
OpenShellExt_web

Open-Shell Backup solution OpenShellExt_web

I think it's absolutely crazy you had to develop a side-program to get around the issue instead of the devs actually working on the problem and updating their shit. It's been almost a year since their last update and almost 6 months since these particular issues popped up.

@yp124202453

This procedure worked for me, thank you @yp124202453

Windows 11 25h2 Modify the registry
Delete the following keys:
Locate:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\15\1519792783
Delete this key: 1519792783

Locate:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\15\815149711
Delete this key: 815149711

Locate:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\815149711
Change valule for EnabledState from 2 to 1

How to change registry permissions?

Open Regedit: Press Win + R, type regedit, and press Ctrl + Shift + Enter to run as administrator.

Locate the Key: Navigate to the registry key (folder) you want to modify.
Open Permissions: Right-click the key and select Permissions....
Take Ownership (If Needed):
Click Advanced.
Click Change next to the owner's name.
Type your username, click Check Names, then OK.
Check "Replace owner on subcontainers and objects" and click Apply.

Change Permissions:
Select the user or group in the list.
Check the "Allow" box for Full Control or Read.

This procedure worked for me, thank you @yp124202453

Windows 11 25h2 Modify the registry Delete the following keys: Locate: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\15\1519792783 Delete this key: 1519792783

Locate: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\15\815149711 Delete this key: 815149711

Locate: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\815149711 Change valule for EnabledState from 2 to 1

How to change registry permissions?

Open Regedit: Press Win + R, type regedit, and press Ctrl + Shift + Enter to run as administrator.

Locate the Key: Navigate to the registry key (folder) you want to modify. Open Permissions: Right-click the key and select Permissions.... Take Ownership (If Needed): Click Advanced. Click Change next to the owner's name. Type your username, click Check Names, then OK. Check "Replace owner on subcontainers and objects" and click Apply.

Change Permissions: Select the user or group in the list. Check the "Allow" box for Full Control or Read.

and what do these pertain to and what to they fix?

Fix open/save file dialog getting stuck after Windows 11 update

Fix open/save file dialog getting stuck after Windows 11 update (Open…

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OpenShell Backup #2299

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OpenShell Backup #2299

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