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Battery is over a year old and it dies in a couple of hours. I bought a new battery and it does the same. Does anyone know of a fix, or do I need to buy a new rileylink?
On Jul 13, 2018, at 5:27 PM, Scott Paradis ***@***.***> wrote:
Sounds like it’s the RL if you tried replacing the battery. Not a Loop software issue.
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Sounds like you should try a new combo of charging plugs...new cable, charging block, outlet.
Scanners are no problem. We’ve been through them a lot and we’ve had large batches of RileyLink go through for travel to hackathons before without incident. They aren’t damaged by scanners. If you’d like, maybe post a photo of the rl taken out of the case, so we can double check if the battery is plugged in far enough?
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diggabyte commentedon Jul 14, 2018
Sounds like it’s the RL if you tried replacing the battery. Not a Loop software issue.
tkbateman commentedon Jul 14, 2018
Kdisimone commentedon Jul 14, 2018
Sounds like you should try a new combo of charging plugs...new cable, charging block, outlet.
Scanners are no problem. We’ve been through them a lot and we’ve had large batches of RileyLink go through for travel to hackathons before without incident. They aren’t damaged by scanners. If you’d like, maybe post a photo of the rl taken out of the case, so we can double check if the battery is plugged in far enough?
tkbateman commentedon Aug 5, 2018
I went ahead and bought a new RL.
[LOOP-5247] match insulin layout (LoopKit#755)